Adumo Online has a long history of providing a dependable and secure collection services to South African businesses. However, based on feedback from our clients, and as technology has rapidly improved, we have identified the need to replace our original debit order system with newer technology.
Our new system is live, and can be accessed at https://secure.wirecard.co.za.
The following are the primary changes between our old and new systems. A full user guide can be downloaded https://mygateglobal.zendesk.com/knowledge/articles/360004577457/en-us?brand_id=126361]. A summarized guide can be found in our help center FAQs https://mygateglobal.zendesk.com/knowledge/articles/360004577457/en-us?brand_id=126361
Please contact our support team at support@adumoonline.com if you require further assistance.
|
Old Debit Order System |
New Debit Order System |
|
The bank settled your funds into a Adumo Online account, and Adumo Online then settled the funds into your account. |
You can process a withdrawal or make payments directly from your account balance, which is updated as soon as funds are available. Payments and withdrawals submitted before 15.00 are paid same-day. |
|
Payments to third parties was not a service Adumo Online offered |
You can now make payments from your account balance. Your account balance increases when debit orders clear, or can be topped up whenever you need. |
|
Sometimes delays were experienced on settlement |
Merchants can initiate their own withdrawal from available funds. If you make a withdrawal on the Wirecard dashboard before 15.00, funds will clear into your bank account on the same day between 20.00 and 22.00. |
|
You had to manage mandates end to end. |
The new Adumo Online system has a built in mandate management feature, so that you can seamlessly create, send and upload signed mandates, and easily access them whenever required. |
|
Reserves are managed manually |
Reserves are calculated and managed automatically based on risk profile and can easily be viewed and monitored on the Adumo Online dashboard. |
|
Financial reconciliation was a manual process, and was sent to clients via email. This sometimes lead to delays. |
Your recon report is available on the Adumo Online dashboard for download at any time. |
|
To find out the date of your next payout, you had to contact Adumo Online. |
You can monitor your fund clearance dates on the Adumo Online dashboard. |
|
There was no schedule management on the Adumo Online system. |
Recurring debit orders can be set up to run monthly, with no more regular batch uploads required. |
|
Monitoring of stats was limited. |
Statistics and fraud monitoring is greatly improved. |
|
Fee deductions were done manually. |
Fees are deducted from the account balance, with reference on the recon report for easy reconciliation. |
|
There were no accounting features |
An accounting module is available to merchants with auto allocation of debit orders to the client accounts |
Comments
0 comments
Please sign in to leave a comment.