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Support

System Requirements

  • Is my device compatible with the Adumo Online web console?

Transactions

  • Unable To Find Transaction
  • How do I view a Bank Recon Report?
  • I've paid for merchandise or services, but did not receive them. Can I reverse the transaction?

Wirecard Web

  • Why am I getting a limits error when trying to reverse or settle a transaction?

Debit Orders

  • FAQ 11: Why is adding a mobile number for my customers so important?
  • FAQ 10: How to change your company bank details
  • FAQ 9: How to increase your monthly limits
  • FAQ 8: How to change the banking details you debit
  • FAQ 7: How to pay a supplier from your account balance
  • FAQ 6: How to view a financial recon
See all 14 articles

Web Console

  • Adumo Online Web Console User Guide
  • Where can I find the Adumo Online web console manual?
  • How do I view the ABSA Mark Off File report?
  • How do I send an email payment link?
  • How do I configure the email payment link page?
  • How do I use the Fraud Report?
See all 35 articles

Wirecard Error Codes

  • Error Code 25: Unable To Locate Record
  • Adumo Online API Response Codes
  • Where can I find a complete list of Adumo Online response codes?
  • What does validation failed mean?
  • What does error 1001 mean?
  • What does error code “4030” mean?
See all 17 articles
Adumo Online